Dental Benefits Script
The idea is to talk to your prospects... not at them. Try not to talk too fast. Talk to them as if you were sitting across the table from them. Use their name throughout the conversation! The sweetest word in the world for everybody is their own name!
Remember only to answer their questions if they ask it. Do not go into great detail about the plans unless they ask.
Be confident but caring if you waiver in what you are saying they will know it and will shy away from enrolling with someone over the phone. If you believe it, it will come across that way.
You are offering them the information they requested and it is up to them to decide they need it. Don't be afraid to ask them to enroll.
Don't just read the script incorporate it into your conversation.
Have their providers pulled up before calling them that way you can see what providers they have in their area in case they want to know.
Introduction
_______________________________________________________________________
Note: Ameriplan chooses to not do business in: Alaska, Montana, North Dakota, Puerto Rico, South Dakota, Vermont and Wyoming.
Dental Script
Hi! May I speak with [FirstName]? My name is [AccountFirstName] with the dental benefits office.
You were looking to get dental coverage; is that correct?
Great! My call is to give you the highlights of our plan. The company I am with is Ameriplan and we are the nation's largest provider of discounted Dental, Vision, Prescription, and Chiropractic care.
(If they say no, they don’t know where you got their information from, and then by all means tell them and that will spark a memory for them. If not, then ask them if they have a comprehensive dental plan and go from there.)
We save you up to 80% off on ALL the dental services including general as well as specialist- Periodontist, Orthodontist etc.
No waiting period - you can use it right away
No limits - you can use it as much as you need to
INSTANT Savings- your savings starts with your first visit
No Paperwork to fill out
AND we accept all ongoing problems except for orthodontic treatment already in progress.
Did you have a specific question about a DENTAL plan or would you like me to tell you about our VISION plan?
On our VISION plan we save you up to 60% off on all your eye needs. We save you on Glasses, contacts, eye exams Surgery, even the laser surgery And non-prescription sunglasses and designer sunglasses You can go to Sears, JC Penney, Lens Crafters, Pearl Vision, Montgomery Wards, and lots more stores also.
Did you have a specific question about a VISION plan or would you like me to tell you about our PRESCRIPTION plan?
On our PRESCRIPTION plan we save you up to 25% off of name brand drugs up to 50% off of generic drugs and you can go to Kmart, Target, Walgreen's, Feagan's, Albertsons, and most major retail pharmacy chains. IF you or anyone in your home takes a DRUG on a REGULAR BASIS, you can order on our MAIL ORDER program and save up to 70% and we mail it right to your home.
On our Chiropractor plan, the rates will be reduced up to 50%.
Sir/Ma'am .. The best part about AmeriPlan® is that our household fee has always been just $25.00 per month to cover EVERYONE who lives at your house, even if they are not related.
All I need is a little information. (As you acquire this information if they should stop you and say “I am not ready to do this now” or “I want to go to the web site” or “let me talk it over with my spouse”
Always remain positive and supportive, say “Great” “No Problem” “I understand” and then continue with either “Okay, when would you like for me to process your membership information?” Get a date and then continue – “Okay will you be using CC Debit etc. and get the info and tell them you will process then and give them your contact info along with the 1-800 number. If you are sincerely in your enthusiasm and support they will give you the information.
If they want to go to the web site- either put them on right there-ask them if they are at the computer and or tell them prior to your calling them you have sent them an email with the details, and web site. If they still want to review the info and or talk with spouse, again be positive and confirm a follow-up call for either later that day or the following day. If they are serious they will tell you if it is to be later in the week.
I remind them that the company has a 30-day Money Back Guarantee for all new members. If they are not satisfied with the service they can request they’re monthly premium back within the first 30 days. They are then obligated to mail back the card (s) and Membership booklet.
What is your LEGAL FIRST name?
Your LAST name?
Your Age
Male or Female
Married or Single
Mailing address (No PO boxes)
City, State, Zip
Home phone
Alternate phone (cell, pager, or work):
Household members AND their age
etc.
Which card do you like to use?
__Visa __MasterCard __Discover __AmericanExpress
Credit Card number:
Credit Card expiration:
There is a ONE-TIME registration fee of $20 (you never pay it again), so its $45 total to get started today, and $25.00/month thereafter.....
Would you like your draft made on the __3rd or the __18th of each month?
After you have received all the information or have scheduled your follow-up, always ask for referrals : ”Do you happen to know of anyone else who can also benefit from the savings and having an affordable plan for themselves and or their household?” Offer to call them on they’re behalf!
You will receive your AmeriPlan® Cards in 7-10 days. You will also receive a Membership Information Guide on how to use the plan, and a list of dental providers and specialists in your state. There are toll free 800-647-8421 telephone numbers for customer service on the back of your cards if you have any questions.
Customer Referrals
Now (name of customer is there anyone you know, maybe work with that you think would like to save some money on these type of benefits? (get names and numbers, these are your leads)
Remember only to answer their questions if they ask it. Do not go into great detail about the plans unless they ask.
Be confident but caring if you waiver in what you are saying they will know it and will shy away from enrolling with someone over the phone. If you believe it, it will come across that way.
You are offering them the information they requested and it is up to them to decide they need it. Don't be afraid to ask them to enroll.
Don't just read the script incorporate it into your conversation.
Have their providers pulled up before calling them that way you can see what providers they have in their area in case they want to know.
Introduction
_______________________________________________________________________
Note: Ameriplan chooses to not do business in: Alaska, Montana, North Dakota, Puerto Rico, South Dakota, Vermont and Wyoming.
Dental Script
Hi! May I speak with [FirstName]? My name is [AccountFirstName] with the dental benefits office.
You were looking to get dental coverage; is that correct?
Great! My call is to give you the highlights of our plan. The company I am with is Ameriplan and we are the nation's largest provider of discounted Dental, Vision, Prescription, and Chiropractic care.
(If they say no, they don’t know where you got their information from, and then by all means tell them and that will spark a memory for them. If not, then ask them if they have a comprehensive dental plan and go from there.)
We save you up to 80% off on ALL the dental services including general as well as specialist- Periodontist, Orthodontist etc.
No waiting period - you can use it right away
No limits - you can use it as much as you need to
INSTANT Savings- your savings starts with your first visit
No Paperwork to fill out
AND we accept all ongoing problems except for orthodontic treatment already in progress.
Did you have a specific question about a DENTAL plan or would you like me to tell you about our VISION plan?
On our VISION plan we save you up to 60% off on all your eye needs. We save you on Glasses, contacts, eye exams Surgery, even the laser surgery And non-prescription sunglasses and designer sunglasses You can go to Sears, JC Penney, Lens Crafters, Pearl Vision, Montgomery Wards, and lots more stores also.
Did you have a specific question about a VISION plan or would you like me to tell you about our PRESCRIPTION plan?
On our PRESCRIPTION plan we save you up to 25% off of name brand drugs up to 50% off of generic drugs and you can go to Kmart, Target, Walgreen's, Feagan's, Albertsons, and most major retail pharmacy chains. IF you or anyone in your home takes a DRUG on a REGULAR BASIS, you can order on our MAIL ORDER program and save up to 70% and we mail it right to your home.
On our Chiropractor plan, the rates will be reduced up to 50%.
Sir/Ma'am .. The best part about AmeriPlan® is that our household fee has always been just $25.00 per month to cover EVERYONE who lives at your house, even if they are not related.
All I need is a little information. (As you acquire this information if they should stop you and say “I am not ready to do this now” or “I want to go to the web site” or “let me talk it over with my spouse”
Always remain positive and supportive, say “Great” “No Problem” “I understand” and then continue with either “Okay, when would you like for me to process your membership information?” Get a date and then continue – “Okay will you be using CC Debit etc. and get the info and tell them you will process then and give them your contact info along with the 1-800 number. If you are sincerely in your enthusiasm and support they will give you the information.
If they want to go to the web site- either put them on right there-ask them if they are at the computer and or tell them prior to your calling them you have sent them an email with the details, and web site. If they still want to review the info and or talk with spouse, again be positive and confirm a follow-up call for either later that day or the following day. If they are serious they will tell you if it is to be later in the week.
I remind them that the company has a 30-day Money Back Guarantee for all new members. If they are not satisfied with the service they can request they’re monthly premium back within the first 30 days. They are then obligated to mail back the card (s) and Membership booklet.
What is your LEGAL FIRST name?
Your LAST name?
Your Age
Male or Female
Married or Single
Mailing address (No PO boxes)
City, State, Zip
Home phone
Alternate phone (cell, pager, or work):
Household members AND their age
etc.
Which card do you like to use?
__Visa __MasterCard __Discover __AmericanExpress
Credit Card number:
Credit Card expiration:
There is a ONE-TIME registration fee of $20 (you never pay it again), so its $45 total to get started today, and $25.00/month thereafter.....
Would you like your draft made on the __3rd or the __18th of each month?
After you have received all the information or have scheduled your follow-up, always ask for referrals : ”Do you happen to know of anyone else who can also benefit from the savings and having an affordable plan for themselves and or their household?” Offer to call them on they’re behalf!
You will receive your AmeriPlan® Cards in 7-10 days. You will also receive a Membership Information Guide on how to use the plan, and a list of dental providers and specialists in your state. There are toll free 800-647-8421 telephone numbers for customer service on the back of your cards if you have any questions.
Customer Referrals
Now (name of customer is there anyone you know, maybe work with that you think would like to save some money on these type of benefits? (get names and numbers, these are your leads)